Developing and Coaching Others

The KEY to Changing Behavior
and Improving Performance


Despite slogans that tell employees that
they “are responsible for their own growth
and development,” the reality is clear –
without motivation, support, and coaching
from managers, employees have a difficult
time developing their talents on their own.

Research shows that the support and
effective involvement of managers is the
single most important factor in determining
whether what an employee learns in a
classroom transfers into behavior change
on-the-job. Managers who are effectively
involved in the growth and development of
their employees make behavior change
happen. It takes managers who

Continuously support and coach the
development of their employees,

Positively impact learners before, during
and after each element in a learning process,

Effectively handle “coaching moments
so that employees teach themselves.

Experience suggests, however, that many
organizations do not require or equip managers
to coach and develop their employees. Thus a
lot of time, money, and resources invested in
training and developing employees too often
results in little to no behavioral change or
performance improvement. That's why we
created Developing and Coaching Others

Course Description  

Developing and Coaching Others is about
how managers can effectively and successfully
develop and coach their team members to
become better and more consistent performers.
The program will help your managers learn the
specifics of how they can effectively impact the
learning process and coaching moments of their
teams to make the difference.

What makes Developing and Coaching
Others Different?

Developing and Coaching Others was
developed to meet two objectives.

1. To provide managers with skills and strategies
    to guide their people through a learning process,
    with specific tactics to help them “before,” “during,”
    and “after” training to ensure that behavior change
    is achieved.

2. To provide managers with a coaching moments
    model to help their teams gain understanding and
    insight about their actions in a way that supports
    self-awareness with opportunities to learn and
    improve.

Course Materials

Facilitator Guide
·Complete instructions on how to conduct the
 workshop.
·Explanatory text for the trainer, sample
 trainer narrative, transcripts of video
 segments and facilitation notes.
·Facilitator Resource CD-ROM containing
 PowerPoint presentation, additional resources,
 interactive forms, and reproducible pages from
 the facilitator guide.

 

Participant Workbook
· Exercises, forms, and skill practice aids.
·
 Job Aids section with tools and resources
  for applying the skills learned in the workshop.
·
 Memory Jogger Card providing a handy
  reminder of the workshop’s skill points.

 

Video
Video scenario displaying traditional and
positive uses of the skills discussed in the program