Developing and Coaching Others

The KEY to Changing Behavior
and Improving Performance
(For Senior Managers)
 

Despite slogans that tell employees that
they “are responsible for their own
growth and development,” the reality is
clear – without motivation, support, and
coaching from managers, employees
have a difficult time developing their
talents on their own.

Research shows that the support and
effective involvement of managers is the
single most important factor in determining
whether what an employee learns in a
classroom transfers into behavior change
on-the-job. Managers who are effectively
involved in the growth and development of
their employees make behavior change
happen. It takes managers who

Continuously support and coach the
development of their employees,

Positively impact learners before,
during and after each element in
a learning process,

Effectively handle “coaching moments”
so that employees teach themselves.

Experience suggests, however, that many
organizations do not require or equip
managers to coach and develop their
employees. Thus a lot of time, money,
and resources invested in training and
developing employees too often results in
little to no behavioral change or performance
improvement. That's why we created
Developing and Coaching Others. 


Course Description  

Developing and Coaching Others
is about how managers can effectively and
successfully develop and coach their team
leaders to become better and more consistent
performers. The program will help your
managers learn the specifics of how they can
effectively impact the learning process and
coaching moments of their teams to make
the difference.

What makes Developing and Coaching
Others Different?

Developing and Coaching Others
was developed to meet two objectives.

1. To provide managers with skills and
    strategies to guide their people through a
    learning process, with specific tactics to help
    them “before,” “during,” and “after” training
    to ensure that behavior change is achieved.

2. To provide managers with a “coaching
    moments” model to help their teams gain
    understanding and insight about their actions
    in a way that supports self-awareness with
    opportunities to learn and improve.

Course Materials

Facilitator Guide
· Complete instructions on how to conduct
  the workshop.
· Explanatory text for the trainer, sample
  trainer narrative, transcripts of video
  segments and facilitation notes.
· Facilitator Resource CD-ROM containing
  PowerPoint presentation, additional resources,
  interactive forms, and reproducible pages
  from the facilitator guide.

Participant Workbook
· Exercises, forms, and skill practice aids.
· Job Aids section with tools and resources
  for applying the skills learned in the workshop.
· Memory Jogger Card providing a handy
  reminder of the workshop’s skill points.

 Video
· Video scenario displaying traditional
  and positive uses of the skills discussed
  in the program.

Leadership Essentials Reinforcement
Toolkit CD-ROM
· Interactive forms for all Leadership Curriculum
·Troubleshooting Guides for all Leadership
  Curriculum
· Positive video vignettes with Skill Points for all
  Leadership Curriculum
· The First Three Steps Are Easy
  How to Achieve Permanent Measurable
  Improvements in Performance
· When Training Fails . . .
  And What You Can Do About It